{"id":17,"date":"2025-10-29T13:17:51","date_gmt":"2025-10-29T13:17:51","guid":{"rendered":"https:\/\/coachwaleed.com\/?page_id=17"},"modified":"2025-11-18T15:03:04","modified_gmt":"2025-11-18T15:03:04","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/coachwaleed.com\/en\/refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-center\" id=\"overview\">Return and Request Response Policy for Digital Products (eBooks - Courses)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a-\u0627\u0644\u0631\u0642\u0645\u064a\u0629\">Digital products<\/h3>\n\n\n\n<p>All courses and e-books are digital products, and once purchased, the user can access them immediately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a-\u0627\u0644\u0631\u0642\u0645\u064a\u0629\">2. No returns after purchase<\/h3>\n\n\n\n<p>Due to the nature of digital products, refunds are only possible after purchase in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>There is a technical error preventing access to the content.<\/li>\n\n\n\n<li>The content does not match the description on the website.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a-\u0627\u0644\u0631\u0642\u0645\u064a\u0629\">3. Refund request<\/h3>\n\n\n\n<p>If you encounter any problem accessing the product, please contact us within 7 days of the purchase date, and your request will be handled appropriately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a-\u0627\u0644\u0631\u0642\u0645\u064a\u0629\">4. Updates<\/h3>\n\n\n\n<p>We reserve the right to modify or update the content, and buyers will have access to any relevant updates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a-\u0627\u0644\u0631\u0642\u0645\u064a\u0629\">5. Contact<\/h3>\n\n\n\n<p>For inquiries or to request support, please contact customer service on the website.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"overview\">Cancellation and refund policy for coaching sessions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u0627\u0644\u062a\u0648\u0627\u0635\u0644-\u0648\u0627\u0644\u062f\u0639\u0645\">Contact &amp; Support<\/h3>\n\n\n\n<p>For inquiries, cancellation requests, or rescheduling, please contact customer service on the website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u0627\u0644\u062a\u0648\u0627\u0635\u0644-\u0648\u0627\u0644\u062f\u0639\u0645\">Booking and Payment<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The session is only booked after the coach and the client agree on the nature of the coaching, with the emphasis that it is a non-therapeutic intervention to improve performance or personal situation.<\/li>\n\n\n\n<li>After confirmation, the time is allocated according to the reservation available on the website.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u0627\u0644\u062a\u0648\u0627\u0635\u0644-\u0648\u0627\u0644\u062f\u0639\u0645\">Cancel or reschedule the session<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation or rescheduling is possible provided we are notified 48 hours in advance of the session.<\/li>\n\n\n\n<li>If notice is given in a timely manner, a full refund or rescheduling is entitled to without charge.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u0627\u0644\u062a\u0648\u0627\u0635\u0644-\u0648\u0627\u0644\u062f\u0639\u0645\">Late notifications or no-shows<\/h3>\n\n\n\n<p>In case of cancellation or non-attendance within 48 hours, the coach has the right to deduct 50% of the session value or consider it spent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u0627\u0644\u062a\u0648\u0627\u0635\u0644-\u0648\u0627\u0644\u062f\u0639\u0645\">Emergency circumstances<\/h3>\n\n\n\n<p>In the event of an emergency (such as illness or a medical emergency), you should contact us immediately, and rescheduling or a refund will be considered as the case may be.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0644\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 (\u0643\u062a\u0628 \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u2013 \u0643\u0648\u0631\u0633\u0627\u062a) 1. \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u062c\u0645\u064a\u0639 \u0627\u0644\u0643\u0648\u0631\u0633\u0627\u062a \u0648\u0627\u0644\u0643\u062a\u0628 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0647\u064a \u0645\u0646\u062a\u062c\u0627\u062a \u0631\u0642\u0645\u064a\u0629\u060c \u0648\u0628\u0645\u062c\u0631\u062f \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647\u0627 \u0641\u0648\u0631\u064b\u0627. 2. \u0639\u062f\u0645 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621 \u0646\u0638\u0631\u064b\u0627 \u0644\u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629\u060c \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0627\u0644\u0645\u0628\u0644\u063a \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621 \u0625\u0644\u0627 \u0641\u064a \u0627\u0644\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629: 3. \u0637\u0644\u0628 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0641\u064a \u062d\u0627\u0644 \u0648\u0627\u062c\u0647\u062a \u0623\u064a&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":16,"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":758,"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/758"}],"wp:attachment":[{"href":"https:\/\/coachwaleed.com\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}